Frequently asked questions.
Quick answers for business owners who want to understand how Fix My Books works before they reach out.
Do you work with businesses across Australia?
Yes. Fix My Books provides Australia-wide remote bookkeeping support for businesses across the country.
Can you help if the books are seriously behind?
Yes. Catch-up work and cleanup for overdue or disorganised books are a core part of the service.
Do you work in Xero?
Yes. The team works inside Xero using structured, practical workflows backed by Xero Advisor and Payroll certification.
Do you provide BAS agent services?
No. BAS lodgement is not provided directly. Fix My Books works alongside your accountant or BAS agent so your records are ready for the next step.
How does the process start?
It starts with a free audit. That gives you a clear picture of what is wrong, what needs attention first, and what the next step should be.
Do I have to commit after the free audit?
No. The audit is there to give clarity first. You can then decide whether to move ahead with cleanup or ongoing bookkeeping support.
What happens after cleanup?
Once the books are cleaned up properly, you can move into ongoing bookkeeping support to keep everything organised, visible, and under control.
Still need help?
If your question is not covered here, get in touch and we’ll point you in the right direction fast.
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